On-site repairs for fridges that won't cool, freezers that ice up, leaks, noisy compressors and dead control boards. Samsung, LG, Defy, Bosch, Smeg, Miele and more.
Quick answer: The most common causes are a blocked or failed defrost system, a faulty evaporator or condenser fan, dirty condenser coils, a failed start relay or thermostat, or a gas (refrigerant) leak. If the freezer still works but the fridge is warm, the defrost system or evaporator fan is the usual culprit.
Before you call, check that the fridge is getting power, the temperature dial hasn't been turned down, the door closes and seals properly, and there's a gap for air behind the unit. If those are fine, the fault is almost always inside the cooling or defrost system and needs a technician.
In Gauteng, power surges after outages and summer storms are a common cause of fridge failure. They can damage control boards and inverter compressors, which are standard in most modern Samsung and LG fridges. If your fridge died after the power came back on, we can test it and give you a written surge report for your insurer.
Use this table to understand the likely fault before the technician arrives:
| Symptom | Most likely causes | What to check first |
|---|---|---|
| Fridge warm, freezer cold | Defrost heater, defrost sensor or timer; evaporator fan; blocked air damper | Listen for the fan inside the freezer when the door is closed |
| Fridge and freezer both warm | Compressor or start relay; condenser fan; refrigerant leak; control board | Is the compressor at the back running or clicking on and off? |
| Freezer icing up | Defrost fault; worn door seal; door left ajar | Check the seal by closing the door on a sheet of paper |
| Water leaking inside or under the fridge | Blocked defrost drain; cracked drain pan; water filter or ice maker line | Look for ice or water at the back wall inside |
| Loud buzzing, clicking or rattling | Fan motor hitting ice; failing compressor; start relay | Note when the noise happens and whether cooling has dropped |
| Fridge runs non-stop | Dirty condenser coils; faulty thermostat or sensor; gas leak; poor door seal | Clean dust off the coils and give it 24 hours |
| Dead after a power outage | Blown control board or power supply; surge-damaged inverter | Check the plug and breaker first, then call us for a surge report |
Quick answer: Most fridges last about 10 to 15 years. Premium built-in brands like Miele, Smeg and Siemens often last longer if they're maintained.
To help your fridge last: clean the condenser coils once or twice a year, keep a gap for air around it, don't overfill it, check the door seal, and use a surge protector. Surge protection matters especially in areas with frequent outages.
Quick answer: Every job starts with a flat R350 call-out fee. This covers travel, full on-site diagnosis and a written quote. The repair cost then depends on the part and labour needed, and you approve the quote before any work begins.
Common repairs like a start relay, thermostat, defrost heater or fan motor usually cost much less than gas or compressor work. Leak repairs with a regas, compressor replacement and inverter board repairs are the most expensive. For typical price ranges, see our appliance repair cost guide.
A common rule is to repair if the fridge is under about 8 to 10 years old and the repair costs less than half the price of a comparable new fridge. For premium built-in fridges, repair is almost always worth it. The technician will tell you honestly if a repair isn't worth doing.
Hours: Monday to Saturday, 07:30 to 17:30. Most call-outs are handled the same day, subject to technician availability. For estates, send your access details when you book and we'll arrange gate entry.
We cover these areas for the same R350 call-out fee. Linked areas have their own local page.
We repair all major brands of fridges and freezers, including premium built-ins, side-by-sides and inverter models:
Samsung · LG · Defy · Bosch · Whirlpool · Smeg · Miele · AEG · Siemens
Every fridge repair starts with a flat R350 call-out fee. This covers travel, on-site diagnosis and a written quote. The final cost depends on the fault and parts, and you approve the quote before any work begins.
This usually points to a defrost fault or a failed evaporator fan. Ice builds up on the freezer coils and blocks cold air from flowing into the fridge section. A technician can test the defrost heater, sensor and fan to confirm.
Yes. All fridge repairs are done on site at your home or business. We don't need to take the fridge away, except in rare cases for major workshop repairs.
Yes, but a fridge only loses gas if it has a leak. We find and repair the leak first, then regas, so the fix lasts.
Yes. We test the fridge, confirm whether the damage was caused by a surge, and give you a written report for your insurance claim.
We cover Sandton, Bryanston, Fourways, Midrand, Kyalami, Waterfall, Pretoria East, Centurion, Randburg, Northcliff, Bedfordview, Edenvale and the surrounding suburbs, for the same R350 call-out fee.
Tell us your suburb, the brand and the fault, and we'll give you the earliest available slot.
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